Frequently Ask Questions
What is iClickServer IPTV?
iClickServer is a premium IPTV service providing access to 40,000+ live TV channels and a massive library of movies, TV series, and on-demand content from around the world.
We offer a smooth, high-quality streaming experience with anti-freeze technology, fast servers, and reliable uptime — ensuring you enjoy your favorite entertainment without interruptions.
Which devices can I use iClickServer on?
iClickServer works on nearly all modern streaming devices, including:
Amazon Fire TV & Firestick
MAG Boxes, Nvidia Shield, Chromecast
Android TVs, TV Boxes, Phones, and Tablets
iPhone, iPad, Mac & other iOS devices
Smart TVs (Samsung, LG, Sony, Hisense, and more)
Windows & Mac via Android Emulators
If your device supports IPTV players, it’s compatible with iClickServer.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various cryptocurrencies for your convenience and privacy.
How do I install the iClickServer IPTV service on my device?
Installation steps vary depending on the device and the IPTV player you choose.
To make setup easy, we provide step-by-step installation guides for all supported devices and apps.
Simply visit our Installation Guide page, choose your device, and follow the instructions.
How do I renew my iClickServer subscription?
Renewing is simple:
Choose the new plan you want directly from our website.
Complete the payment.
We will automatically activate your new plan on your existing login details.
If you need new credentials or wish to switch devices, just contact our support team.
Can I use iClickServer IPTV while traveling abroad?
iClickServer works worldwide, as long as you have a stable internet connection.
You can keep watching your favorite channels and VOD even when you’re outside your home country.
Can I share my iClickServer IPTV account with others?
iClickServer subscriptions are designed for personal use only, and sharing your account externally may violate our terms.
However, we offer multi-device plans that let you stream on 2, 3, or 4 devices simultaneously, perfect for households.
You can easily expand your plan!
Additional devices are billed at the same rate as the selected plan.
Each extra device added to your subscription will be charged the same price as the original device for the chosen plan duration.
Do you offer refunds?
Yes, we offer a money-back guarantee based on the type of plan you choose. The eligibility for a refund varies depending on the subscription duration. For detailed information about our refund terms and conditions, please review our Refund Policy.
Our team is committed to ensuring your satisfaction, and if you encounter any issues within the refund window, we’ll process your request quickly and efficiently.
How does iClickServer prevent buffering or freezing?
Most streaming interruptions come from ISP throttling, where your internet provider slows your connection at peak times or during heavy usage.
To combat this:
iClickServer offers a unique VPN-Host URL system
This special streaming URL masks your traffic, making your IPTV usage appear like regular encrypted video traffic (similar to YouTube).
This prevents throttling and improves stability — without needing an external VPN.
You can also use a traditional VPN if you prefer, but iClickServer’s VPN-Host URL is faster and easier.
How long does it take to receive my IPTV subscription after payment?
Once your payment is confirmed, you will receive immediate access to your IPTV subscription, typically within a few minutes. You will receive an email or WhatsApp message containing your login credentials and setup instructions. If there are any delays in receiving your details, it’s possible that you’ve contacted us outside of our working hours. Please note that our support team operates during 9am-11pm UTC / 7days. If you reach out during off-hours, we will get back to you as soon as we’re available and working. Rest assured, we’re committed to resolving any issues quickly!
How can I request channel customization for my subscription?
If you’d like to customize your channel list, simply reach out to our support team via WhatsApp or email. Let us know your preferences, and we’ll tailor your subscription to include the channels you want. Customization requests are subject to availability, so we’ll work with you to find the best solution based on your plan.
Can I change my IPTV plan after subscribing?
Yes, you can change your IPTV plan at any time! If you wish to upgrade your subscription from 1-month to 3-month, 6-month, or 12-month, or from 3-month to 6-month or 12-month, you can do so by contacting our customer support team via WhatsApp or email. To ensure a smooth transition, you must reach out within 5 days of your initial purchase. We will assist you in paying the difference to upgrade to your desired plan. Please note that our service operates on a one-time subscription basis, so there is no recurring billing cycle. If you need help with upgrading your plan, our team is ready to assist you!
What should I do if I'm new to IPTV?
If you’re new to IPTV, don’t worry! We provide easy-to-follow setup guides to get you started. After subscribing, you will receive detailed instructions on how to install the IPTV app and set up your account. If you run into any issues or have questions, our customer support team is available to assist you every step of the way.
Do you offer adult content?
We offer a wide range of entertainment, sports, and news channels, but adult content is not included in our standard IPTV packages. If you have specific content requests, feel free to contact us, and we’ll discuss any available options that may meet your needs.